What We Do
How Our Trusted Process Works
Our transparent 6-step process ensures you get your rare breed pet safely, quickly, and with complete peace of mind.
Average completion time: 2-3 weeks
Our transparent 6-step process ensures you get your rare breed pet safely, quickly, and with complete peace of mind.
Average completion time: 2-3 weeks
Every pet adopted or purchased through Shellse is backed by a comprehensive health guarantee, giving you confidence in their well-being from day one. And our support doesn’t end when they go home—we're here for you for life, offering guidance, care tips, and answers whenever you need them. Because when you choose Shellse, you're never alone.
“We’d been searching for a rare breed for over a year. Shellse delivered our perfect family dog in just 3 weeks. The health guarantees and transparent process gave us complete confidence.”
Pet: Golden Retriever Mix
Sarah & Mike Thompson
Austin, Texas
Every pet comes with a comprehensive 30-day health guarantee covering genetic conditions and illnesses. We provide complete medical records, vaccination certificates, and genetic testing results. Our veterinary coordinator reviews all health documentation before any adoption is finalized.
Our screening includes a detailed application, lifestyle assessment, home evaluation (virtual or in-person), and consultation with our adoption specialists. We ensure proper match between pet temperament and family lifestyle to guarantee long-term success.
We offer nationwide delivery via climate-controlled vehicles with professional animal handlers. Local pickup is available at our partner locations. All transport includes real-time tracking, insurance coverage, and 24/7 support during transit.
While we work hard to ensure perfect matches, we offer a 14-day adjustment period. If the adoption isn’t working out, we’ll help facilitate a return and work to find a better match. Health-related returns are covered under our health guarantee.
Lifetime support includes access to our veterinary network, training resources, nutritional guidance, and 24/7 support hotline. We provide breed-specific care guides and connect you with other families who’ve adopted similar pets.
Every breeder undergoes our rigorous 12-point inspection covering facility conditions, breeding practices, animal welfare standards, and documentation. We conduct annual re-evaluations and maintain ongoing relationships with all approved breeders.
Adoption fees include full health screening, vaccinations, microchipping, transport costs, health guarantee, initial care package, and lifetime support access. Fees vary by species and breed but are all-inclusive with no hidden costs.
Yes! We arrange virtual meetings, video calls, and in-person visits when possible. For distant adoptions, we provide extensive photos, videos, and detailed behavioral assessments from our specialists.